Privacy Policy micky88 — Our Commitment to Protecting Your Data

Micky88 collects several types of information from users of our platform. Below is a detailed breakdown of the data categories we collect and the purposes behind each:

Data we do NOT collect:

• Full credit or debit card numbers (we only store the e-wallet account numbers used for deposits/withdrawals)
• Your password in plain text — passwords are stored as encrypted hashes
• Your medical or health information
• Biometric data such as fingerprints or facial recognition

The data we collect is used solely for the following purposes and will not be used for any other purpose without your consent:

• Account management: Creating and managing your micky88 account, and processing deposits and withdrawals via Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay.
• Identity verification (KYC): Verifying that you meet the minimum age requirement (18 and above) and confirming your identity for anti-money laundering (AML) compliance.
• Platform security: Detecting and preventing fraud, system abuse, and suspicious activity, including multiple account registrations and the use of automated bots.
• Customer support: Understanding and resolving any queries or complaints you submit to the micky88 support team.
• Service communications: Sending important account notifications such as deposit confirmations, successful withdrawals, and security updates.
• Responsible gambling: Identifying gaming patterns that may indicate a risk of problem gambling and offering appropriate support to members who need it.
• Product improvement: Understanding how members use the micky88 platform to improve the user experience, including enhancing the football, live casino, slots, and e-sports sections.
• Legal compliance: Fulfilling reporting obligations to the relevant Malaysian authorities when required by law.

Micky88 takes a highly limited and cautious approach to data sharing. We never sold your personal data. Your data is only shared under the following circumstances:

• Payment service providers: The transaction information required is shared with e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and banks (via FPX) to process your deposits and withdrawals. Such sharing is kept to the minimum necessary for payment processing purposes only.
• Gaming software providers: Usernames and certain game records may be shared with licensed game providers that supply slots, Live Casino, or table games to micky88. All such providers are bound by strict confidentiality agreements.
• Legal authorities: micky88 will disclose your data when required by Malaysian law, a court order, or a lawful request from a law enforcement agency. In such cases, we have no discretion to refuse.
• Technology providers: Services such as server hosting, anonymous platform analytics, and cybersecurity tools may process some of your technical data. All such providers are carefully vetted against our security and privacy standards.

In all of the above cases, micky88 ensures that any party receiving your data is held to data protection standards equal to or higher than our own.

Micky88 continually invests in security infrastructure to keep your data safe. The security measures we have in place include:

• Encryption in transit: All communications between your browser/app and micky88's servers are encrypted using TLS 1.3 — the latest encryption standard, replacing older and weaker protocols.
• Encryption at rest: Sensitive data stored in our databases is encrypted using AES-256. This means that even in the event of unauthorised access to our database, the data cannot be read without the encryption key.
• Two-factor authentication (2FA): micky88 members are encouraged to enable two-factor authentication for account access — an added layer of security that keeps your account protected even if your password is compromised.
• Suspicious activity monitoring: Our systems continuously monitor logins, transactions, and gaming activity for unusual patterns that may indicate unauthorised access or attempted fraud.
• Regular security audits: micky88's infrastructure undergoes penetration testing and security audits by independent third-party firms at least once a year.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and micky88's privacy policy, you have the following rights over your personal data:

Micky88 uses cookies and similar tracking technologies to enhance your experience on our platform. Here is an overview of the types of cookies we use:

• Essential Cookies (Required): These cookies are essential for the core functions of the micky88 platform — including maintaining your login session, processing transactions, and ensuring basic security. They cannot be disabled.
• Performance Cookies: These cookies help us understand how members interact with the platform — which pages are visited most, how long sessions last, and any technical issues encountered. Data is collected anonymously.
• Functional Cookies: These cookies remember your preferences such as your selected language, display settings, and interface preferences so you don't need to reconfigure them each time you visit micky88.
• Marketing Cookies: These cookies are used to display relevant promotions to you based on your gaming interests. You may opt out of these cookies.

How to Manage Cookies:

You can manage and delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the micky88 platform. Below is a simulation of our cookie settings:

Micky88 does not retain your personal data longer than necessary for the purposes set out in this privacy policy. The following are our data retention guidelines:

• Active account data: Retained for the duration your micky88 account remains active, plus 7 years following account closure, to meet legal obligations relating to financial records and AML compliance.
• Financial transaction records: Retained for a minimum of 7 years from the transaction date, in accordance with Malaysia's tax and anti-money laundering legal requirements.
• Customer support chat logs: Retained for 3 years from the date of last interaction for reference purposes and resolution of any disputes.
• Marketing data: Retained until you withdraw consent or request deletion, whichever comes first.
• Technical and security logs: Retained for 2 years for security investigation and system audit purposes.

Once the designated retention period has elapsed, your data will be securely deleted or fully anonymised so that it can no longer be linked back to you as an individual.

Micky88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make material changes:

• You will be notified via your registered email address at least 14 days before changes take effect.
• A clear notice will be displayed on the micky88 homepage for 30 days following any changes.
• The "Last Updated" date at the top of this document will be revised to reflect the latest version.

Continued use of the micky88 platform after the effective date of any amendment constitutes acceptance of the updated policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.

How to Contact micky88's Data Privacy Officer:

• Email: support@micky88.bet (subject: "Data Privacy Inquiry")
• Live chat: Available 24/7 on the micky88 platform
• Response times: 3 business days for privacy enquiries, 14 business days for formal data access requests